One Saturday evening my granddaughter long since bathed and tucked into bed, tip toed into my arms as I sat in the recliner.
Silently she nursed a thumb. She wiggled until she found her "just right spot."
'What are you doing said I?" My heart racing with love.
"Grandpa I want to snuggle."
I reclined even further. Drawing her closer.
That's how we keep customers from going to competitiors. Isn't it?
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